Wedding Sales Manager

Vintners Resort   Santa Rosa, CA   Full-time     Sales
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Posted on June 5, 2021

Vintners Resort is a full-service hospitality experience surrounded by 92 acres of vineyards, complete with a 78-room hotel with vineyard view rooms, a full-service event center, multiple wedding venues, the award-winning John Ash & Co. Restaurant, River Vine Restaurant, John Ash & Co. Catering, The Front Room Bar & Lounge and the state-of-the-art Vi La Vita Spa.   Learn more about us at www.vintnersresort.com where we Celebrate Everything!

We are currently expanding our team and recruiting for a qualified Wedding Sales Manager that is focused on driving sales. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. 

Duties & Responsibilities:

Summary: The primary responsibility of this position is to generate revenue through sales and maintenance of clients for wedding group catering events. Generate new business and maintain contact with present accounts.  Solicit, develop and maintain banquet/catering business in a profitable manner ensuring budgeted financial results are achieved and or exceeded. Maintain high standards in customer satisfaction, following the Vision and Mission statement of Vintners Resort.

  • Perform all aspects of sales funnel for wedding group catering business, including negotiation, site visits, contracts, event orders, payment processing, billing, and entertaining clients as needed.
  • Work with all departments within the Property to complete orders and offer outstanding customer service.
  • Coordinate directly with clients on setting up and following through on all details of their event(s).
  • Maintain daily tasks and event lifecycle: contracts, BEO (Banquet Event Order) food and beverage details, set-up & service, final guest guarantee, distribution of event orders, final billing entry into the event software, thank you notes, evaluation form and closing of event., as needed.
  • Assists clients with outside vendor needs, i.e. photography, floral, audio visual, etc., as needed
  • Complete Catering Packet 1-2 days prior to event.  Maintaining 100% accuracy.
  • Communicate with and disseminate information to management who relay on event details to ensure a seamless event.
  • Meet and exceed budgeted goals by quoting competitive pricing, while still maintaining the integrity of the property.
  • Generate new business and maintain contact with present accounts. 
  • Outbound prospecting, including telemarketing and outside sales calls
  • Participation in outside organizations to generate new sales leads.
  • Participation in company events, such as tradeshows, festivals, etc., as needed.
  • Attend weekly catering meetings and other meetings as required.
  • Attend and participate in Marketing meetings.
  • Administrative duties such as Maintaining a full supply of sales packets for caterings, office, front desk and John Ash & Co. podium.
  • All other task and duties assigned as needed.

 

Job Requirements & Qualifications:

 

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work a flexible schedule including weekends and attending client events is required as needed.
  • High school grad/GED with minimum 2-3 years’ work experience in related field or College degree with minimum one-year work experience
  • Prior Sales Experience and Training in Hospitality or related field.
  • Proven track record or meeting and exceeding sales goals 
  • Prior use of various event software and Auto Clerk Reservation System a plus. Must have the ability to learn new software programs quickly.
  • Ability to handle multiple tasks with attention to detail.
  • Excellence communication, interpersonal, organizational and negotiation skills.
  • Meticulous attention to detail, exceptional time management skills, organized and good at multi-tasking and balancing conflicting priorities.
  • Excellent verbal and written communication skills
  • A positive, pro-active, and enthusiastic team player with an upbeat attitude and willingness to learn.
  • Ability to identify and resolve problems in a timely manner.
  • Consistent and reliable with unquestionable ethics and honesty
  • Excellent Microsoft Office skills including Outlook, Excel, Word, Power Point
  • Occasionally lift and/or move up to 25 pounds

Base salary plus commission on sales with excellent earning potential.  Complete benefits package including medical, dental, vision, life insurance, 401(k), paid vacation, sick time, holidays, LTD, STD, and generous company discounts.

Vintners Resort is a full-service hospitality experience surrounded by 92 acres of vineyards, complete with a 78-room hotel with vineyard view rooms, a full-service event center, multiple wedding venues, the award-winning John Ash & Co. Restaurant, River Vine Restaurant, John Ash & Co. Catering, The Front Room Bar & Lounge and the state-of-the-art Vi La Vita Spa.   Learn more about us at www.vintnersresort.com where we Celebrate Everything!

We are currently expanding our team and recruiting for a qualified Wedding Sales Manager that is focused on driving sales. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers. 

Duties & Responsibilities:

Summary: The primary responsibility of this position is to generate revenue through sales and maintenance of clients for wedding group catering events. Generate new business and maintain contact with present accounts.  Solicit, develop and maintain banquet/catering business in a profitable manner ensuring budgeted financial results are achieved and or exceeded. Maintain high standards in customer satisfaction, following the Vision and Mission statement of Vintners Resort.

  • Perform all aspects of sales funnel for wedding group catering business, including negotiation, site visits, contracts, event orders, payment processing, billing, and entertaining clients as needed.
  • Work with all departments within the Property to complete orders and offer outstanding customer service.
  • Coordinate directly with clients on setting up and following through on all details of their event(s).
  • Maintain daily tasks and event lifecycle: contracts, BEO (Banquet Event Order) food and beverage details, set-up & service, final guest guarantee, distribution of event orders, final billing entry into the event software, thank you notes, evaluation form and closing of event., as needed.
  • Assists clients with outside vendor needs, i.e. photography, floral, audio visual, etc., as needed
  • Complete Catering Packet 1-2 days prior to event.  Maintaining 100% accuracy.
  • Communicate with and disseminate information to management who relay on event details to ensure a seamless event.
  • Meet and exceed budgeted goals by quoting competitive pricing, while still maintaining the integrity of the property.
  • Generate new business and maintain contact with present accounts. 
  • Outbound prospecting, including telemarketing and outside sales calls
  • Participation in outside organizations to generate new sales leads.
  • Participation in company events, such as tradeshows, festivals, etc., as needed.
  • Attend weekly catering meetings and other meetings as required.
  • Attend and participate in Marketing meetings.
  • Administrative duties such as Maintaining a full supply of sales packets for caterings, office, front desk and John Ash & Co. podium.
  • All other task and duties assigned as needed.

 

Job Requirements & Qualifications:

 

To perform this job successfully, an individual must be able to perform essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work a flexible schedule including weekends and attending client events is required as needed.
  • High school grad/GED with minimum 2-3 years’ work experience in related field or College degree with minimum one-year work experience
  • Prior Sales Experience and Training in Hospitality or related field.
  • Proven track record or meeting and exceeding sales goals 
  • Prior use of various event software and Auto Clerk Reservation System a plus. Must have the ability to learn new software programs quickly.
  • Ability to handle multiple tasks with attention to detail.
  • Excellence communication, interpersonal, organizational and negotiation skills.
  • Meticulous attention to detail, exceptional time management skills, organized and good at multi-tasking and balancing conflicting priorities.
  • Excellent verbal and written communication skills
  • A positive, pro-active, and enthusiastic team player with an upbeat attitude and willingness to learn.
  • Ability to identify and resolve problems in a timely manner.
  • Consistent and reliable with unquestionable ethics and honesty
  • Excellent Microsoft Office skills including Outlook, Excel, Word, Power Point
  • Occasionally lift and/or move up to 25 pounds

Base salary plus commission on sales with excellent earning potential.  Complete benefits package including medical, dental, vision, life insurance, 401(k), paid vacation, sick time, holidays, LTD, STD, and generous company discounts. 

This is a sales position not a wedding coordinator position.  Only overachievers with a demonstrated track record of exceeding sales goals should apply!  EOE.