Health Services Employee Relations Manager

County Of Sonoma   Santa Rosa, CA   Full-time     Administration / Clerical
Posted on January 7, 2022
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The Department of Health Services (DHS) seeks a skilled Health Services Employee Relations Manager to join their team.
Put your analytical and communication skills to work for the County of Sonoma!

Starting salary up to $7,988.45/Mo.*($104,585.58/Yr.), a cash allowance of $600/month, and a competitive total compensation package!

Reporting to the DHS Human Resources Manager, this position is responsible for supporting DHS managers and supervisors with performance management and grievance processes; interpreting labor contracts/MOUs; participating in labor/management committee meetings and activities; participating in meet and confer meetings with employee organizations; conducting investigations; and overseeing position control and preparation of HR metrics and reporting.

This position requires frequent contact with DHS supervisors and managers, County Counsel, central Human Resources, and employee organizations. The ability to work collaboratively in a fast-paced environment is critical to this position.

The ideal candidate will be an experienced human resources professional with strong supervisory and leadership skills, and will possess:

  • Experience with performance management and grievance processes in a unionized environment
  • In-depth working knowledge of employment laws affecting the public sector
  • Strong analytical skills, seasoned judgment, and a common sense approach
  • Excellent written and oral communication skills
  • The ability to handle a high-volume workload in a fast-paced environment
  • An aptitude for working collaboratively with staff, managers, union representatives, and other departments

What We Offer

When you join the County of Sonoma, you become part of a challenging and rewarding work environment where you gain the satisfaction of knowing that you are working to better your community. You can also look forward to a competitive total compensation package, including*:

  • An annual Staff Development/Wellness Benefit allowance of up to $1,700 and ongoing education/training opportunities
  • Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
  • A significant portion of health care premiums paid by the County and access to several health plan options
  • County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
  • Retirement fully integrated with Social Security
  • May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
  • Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes).

This recruitment is being conducted to fill one full-time position at The Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help positions as they occur during the active status of the list. County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title of this position is Administrative Services Officer I.



Minimum Qualifications


Education: Academic coursework which would provide the opportunity to acquire the knowledge and abilities listed. Normally, coursework in public administration, business administration, management, accounting, statistics, human resources or closely related courses would provide such an opportunity. 
Experience: Experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, two years of progressively responsible experience in a professional, human resources, administrative or fiscal staff position would provide such an opportunity. Experience supervising professional, administrative or technical staff is desirable. 
License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.


Knowledge, Skills, and Abilities


Considerable knowledge of: principles and practices relating to modern budget, programs and systems management. 
Working knowledge of: operations and functions of county government; group dynamics as it relates to public organizations; research methodology, report writing and basic statistics, and their application; rate analysis; public debt analysis and legal requirements; grant proposal preparation; alternative funding sources; effective human resources and supervisory techniques; written and oral communications, including language mechanics, syntax and English composition; and modern office methods and procedures; the use of electronic information equipment and specific systems as used within the department.

Ability to: plan and organize research and statistical work relating to the various aspects of administration, budget and general management matters; understand, interpret and apply rules, regulations, ordinances, and federal, state and local legislation; effectively communicate orally and in writing, and present conclusions before advisory and policy bodies; effectively supervise the work of professional, technical and office support staff; establish and maintain effective working relationships with county management personnel, employees, and the public in carrying out sound management policies; perform data collection, interpretation and evaluation pertaining to administrative, fiscal and management matters; use principles of inductive and deductive reasoning to validate conclusions and recommendations; analyze administrative problems, budgets, and a variety of programs, systems and procedures; use electronic information equipment and specific systems as used within the department.


Selection Procedure & Some Helpful Tips When Applying


  • Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
  • You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions.
  • You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
  • Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.


Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:

  • Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.