Employment and Training SpecialistCounty Of Sonoma
Employment and Training Specialist English and Bilingual (English/Spanish)
$4,294 - $5,219/Monthly
Employment and Training Specialists (ETS)s are responsible for determining clients' initial and continuing eligibility for public assistance and employment programs. By reviewing employment history to develop alternatives to help the individual clients reach self-sufficiency, ETSs assist clients in identifying and analyzing social problems and barriers to employment. These positions also monitor clients' progress through various programs in order to further evaluate specific needs and provide, or as necessary refer, clients for additional assistance.
Ideal candidates possess:
- A passion for assisting others reach their employment goals.
- Strong word processing skills and attention to detail.
- Experience working with regulations and the ability to accurately apply rules, policies, and procedures.
- Excellent interpersonal skills, with the proven ability to build effective working relationships.
Education and Experience: Possession of the knowledge and abilities listed. Normally, completion of 60 semester units or 90 quarter units at an accredited college including at least 18 semester or 24 quarter units in sociology, psychology, counseling, social work, business, math, or other related fields and two years of experience providing case work services, including some experience dealing with employment-related issues.
One year of experience as an Eligibility Worker in an employment and training environment would provide such opportunity.
One year of experience as an Eligibility Worker II with the County of Sonoma Human Services Department.
License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.
Special Requirement: Designated positions may require the ability to speak, read, and write a language in addition to English.
Knowledge, Skills, and Abilities
Working knowledge of: Federal, State, and County public assistance and employment and training programs, goals, regulations, policies, and procedures; principles, methods, and techniques of effective interviewing and techniques related to gathering relevant information; socioeconomic, physical, mental, and behavioral problems, cultural differences, and language barriers to employment; dynamics of human behavior including problem solving and motivational techniques; the use of computer information systems used within the agency; basic record keeping procedures and general office procedures; the use of tables and formulas.
Knowledge of: basic mathematics; the English language sufficient to read and understand job-related materials and to effectively explain them to clients; good public relations.
Ability to: assist clients in achieving the goal of self-sufficiency; work independently in performing most work assignments; define problems, analyze data, evaluate, and select from possible alternatives for problem resolution; identify potential and real barriers to employment; read, understand, and uniformly apply complex governmental regulations, directives, policies, and procedures; function effectively in a system with pressure, strict deadlines, and constant changes; use computer information systems and analyze and interpret such information; plan, organize, prioritize and process work to ensure deadlines are met; accurately complete basic mathematical computations; effectively communicate orally and in writing with persons from a variety of backgrounds; confer with staff on client problems, issues, and progress; refer clients to program components, staff, and other community services, as needed; assess and manage difficult and hostile person: or situations